Villkor & Villkor

Tillgång till och användning av denna webbplats, tillsammans med försäljning och inköp av produkter från webbplatsen, regleras av de villkor som anges nedan. Genom att använda webbplatsen samtycker du till att acceptera följande villkor. Om du inte vill acceptera dessa villkor, Du kan välja att inte använda den här webbplatsen eller kontakta oss för att be om ytterligare information.

Fullbordan

På grund av vår verksamhets karaktär, Lagertillgänglighet kan inte garanteras. Om dina varor finns i lager kommer beställningen att skickas för att nå dig inom 5 arbetsdagar. När du har gjort en beställning skickas ett e-postmeddelande till dig som bekräftar dina beställningsuppgifter. Ett andra e-postmeddelande skickas när din beställning har skickats. It is important that you give us a valid email address so you can receive these emails. We are not responsible for missed communication due to incorrect contact details being submitted.

We reserve the right to accept or reject any order at our absolute discretion. Whilst we try to ensure that prices are accurate, we reserve the right to correct the prices if we discover an error. In this event, you will be entitled to cancel your order or re-confirm it at the correct price. If you are unhappy with your goods once they have arrived you are entitled to return them for a refund or replacement. Please check the order confirmation screen carefully before completing your order.

Price of Goods

The price listed on the Website (the “Price”) kommer att vara som anges vid den tidpunkt då du gör din beställning på webbplatsen. Vi har rätt att göra justeringar av priset som anges på webbplatsen utan föregående meddelande. Dessa ändringar kan vara för att ta hänsyn till eventuella ökningar av vår leverantörs priser, en prisändring för kampanjer, eller införande av nya skatter eller avgifter, eller om priset för produkterna på webbplatsen är fel på grund av ett fel eller utelämnande.

Prissättningen på webbplatsen kan variera mellan sökresultatsidorna, Produktsidor, partnerwebbplatser och butikspriser, emellertid, Vi gör allt för att säkerställa att priserna på vår webbplats är korrekta. Det slutliga priset på en produkt visas i korgen innan du bekräftar ditt köp.

Leverans

Vi kommer att sträva efter att leverera produkterna till dig inom 3 – 5 arbetsdagar för din kontobeställning. Emellertid, Produkter är beroende av tillgänglighet och förseningar kan ibland uppstå som ligger utanför vår kontroll. Alla datum som anges för leverans är därför endast ungefärliga. Om leveransen är försenad med mer än 21 Dagar, du har rätt att kontakta oss och vägra att acceptera produkten/produkterna. Under dessa omständigheter, vi kommer att återbetala alla pengar som du har betalat för dessa produkter och eventuella leveranspengar som du har debiterats. Emellertid, Vi ansvarar inte för andra förluster, Kostnader, skador eller avgifter som du kan drabbas av om vi försenar leveransen eller inte levererar dessa produkter. Vid tidpunkten för leveransen kan du behöva godkänna leveransen av produkterna på ett giltigt sätt, varefter produkterna blir ditt eget ansvar.

Återbetalningar

Refunds can only be applied to the original method of purchase.

Website: Use & Security

You are entirely responsible for any and all activities in your use of the site. You agree to notify us immediately of any unauthorized use or any other breach of security.

Website & Use

Claims

When you purchase online, you have a statutory right to return a product (other than perishable produce or a special order) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the Product to us and we will organize a refund (excluding delivery cost). Any breakages or damage must be reported within 24 hours of purchase/delivery.

Accordance with Specification

Many of the Products are of a technical nature and it is not practical to publish detailed specifications of all the Products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the Products.

Safety

If any manuals or safety instructions are provided with the Products, you agree to read and follow carefully all the terms contained therein at all times. Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the Products or are unsure of your abilities, you should always seek expert advice and assistance.

Limitation of Liability

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above – mentioned damages that result from the use or inability to use the Products.

Age of Users

Our products and services are marketed for and directed towards purchase by adults or with the consent of adults. Individuals under the age of 18 (“Minors”) are not permitted to use the website without the supervision of a parent or legal guardian. Furthermore, we do not knowingly collect or solicit personal information from children under the age of 13 or knowingly allow such persons to register for an online account or to post personal information on our websites.

Modification of Terms

We reserve the right to change the terms of use or policies regarding the use of the Website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the Website.

General

We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

Termination

We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.

 

Shipping & Delivery Information

 

Same Day Dispatch

Same Day Dispatch is available for indicated titles only. Order before 6pm Monday-Friday for dispatch the same day.

Express Delivery

Express delivery is only available for items marked as Same Day Dispatch. Orders placed before 6pm, Monday to Friday, will be delivered on the next Business day. Orders placed Saturday-Sunday will be dispatched on Monday for delivery Tuesday.

Delivery Lead Times

When your order has been dispatched from our warehouse, it will be forwarded to our delivery partners for delivery to your selected address and you will receive a dispatch confirmation email including tracking number.

Standard Delivery lead times
Domestic: 2-3 arbetsdagar
International: 3-7 arbetsdagar

Express Delivery lead times (UPS):
Domestic only: 1-2 arbetsdagar

Delivery Types
Standard Order

Single item or multiple items fulfilled and dispatched in one delivery. You will receive an email with tracking information once we have sent your items to our delivery partners for shipping to you.

Multiple Item Order

If you have ordered multiple items, these may be dispatched in separate deliveries. You will receive an email with tracking information each time we have sent your items to our delivery partners for shipping to you.

Pre-order

If you have pre-ordered an item, this will be dispatched once we have received stock from the publisher/supplier. You will receive an email with tracking information once we have sent your item to our delivery partners for shipping to you.

Delivery Address

Please note that delivery addresses cannot be changed once an order has been processed.

Delivery Charges

Free shipping (standard delivery only) applies to all domestic orders.

International orders – €10
Express Delivery
Domestic only – €5.99

 

Return Policy

Returns Period

We accept returns up to 28 days after dispatch provided the goods are still in saleable condition (no tears or writing, sealed packs must be unopened etc.).

A copy of the order confirmation email or invoice must be included so we can identify the return as yours.

Please Note: Refunds can only be applied to the original method of payment.

Damaged or Incorrect Items

If you have received incorrect or faulty goods, please contact our customer service before returning your items.

Change of Mind Returns

Return via Post Office
Post the goods back to us, via your local postal service or preferred courier. Enclose the invoice or order confirmation email. Note: postage on returned goods will be borne by the customer for change of mind returns.